Capitalized words otherwise undefined shall have the meanings given to them in our Terms of Use, available at
https://www.bubbl.ai.
We are committed to preserving our users’ privacy. This Privacy Policy explains the manner in which we collect, use, maintain and disclose information collected from our users through use of our Services.
Personal Information:
In order to use the Services, you must open an Account with us, by providing personally identifiable information such as your name, email address, physical address, phone number, business details.
We may therefore collect such personal information that is specifically and voluntarily provided by you. Personal information may be collected about all users of a certain Account.
Information regarding payment is collected by a third party (currently -
https://stripe.com/ )
Non-Personal Information:
We may also collect non-personally identifying information about you whenever you use the Services.
Non-personal identification information may include non-identifying information regarding your use of the Service as well as information about the device through which you are using the Services, including what type of device it is, its operating system, device settings, unique device identifiers, and crash data.
Whether we collect some or all of this information often depends on what type of device is being used and its settings (to learn more about what information your device makes available to us, we suggest you check the policies of your device manufacturer or software provider).
In addition, we may collect unidentified geographic location information for analytics purposes.
[Amit – is this relevant?]Use of Information:
The main purpose of the personally identifiable information provided by you and collected by us is to provide you with the Services. We also collect information for a variety of reasons, which may include providing superior customer service, improving our users’ experience and communicating with them about the Services, or promotions or changes to our Terms of Use or Privacy Policy. We may also monitor use of the Services and traffic patterns to improve design of the Site and/or the App, as well as to determine what offers, promotions or information to send to you.
[Amit – is this relevant?] We may use personally identifiable information to process any transaction, inquiry or promotion that you initiate, and provide you with advertising tailored to your interests.
[Amit – is this relevant?] Additionally, we maintain a record of our users’ product interests, purchases and whatever else might enable us to enhance and personalize our users’ experience of the Services, and to provide our users with offers, promotions or information that we believe may be of interest to them. You may always choose whether or not you wish to receive promotional emails, SMS messages, telephone calls or postal mail from us, and you can opt out from receiving interest-based advertising from us at any point by contacting us at
https://www.bubbl.ai/contactUs.
[Amit – is this relevant?][Amit - is there anything that we missed that you would use the information for?]Disclosure of Information:
From time to time, we may release non-personally identifying information in the aggregate, e.g., by publishing a report on trends in usage in general of the Services.
[Amit – is this relevant?] We may share personally identifiable information with our affiliates or partners to facilitate the use of the Services and as necessary to allow you to enjoy the Services. Specifically, information may be transferred for storage with our US affiliate, Metagramm Inc.
Furthermore, we may disclose information to third parties, solely when we believe that such disclosure is required for us to provide the Services, to comply with legal obligations, to enforce the Terms of Use, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate and/or investigate activities related to the Services that are fraudulent, illegal or in contrast to the Terms of Use. We will not disclose any information to third parties for their marketing and advertising purposes without your consent.
Unless otherwise described in this Privacy Policy, we do not share, sell, rent, or trade any personally identifiable information of our users with third parties for their promotional commercial purposes.
[Note – to confirm]“Do Not Track” Signals:
We do not support Do Not Track (“DNT”). Do Not Track is a preference that you can set in your web browser to inform websites that you do do not want to be tracked. You can enable or disable Do Not Track by visiting the preferences or settings page of your web browser.
[Note – if applicable]Third Party Links:
Please note that the Services may contain links to other sites' locations. We are not responsible for the privacy practices or the content of such websites' locations. You are advised to check the privacy policy of each third party website location into which you enter.
Safeguards:
We maintain physical, electronic, and procedural safeguards and personnel policies, consistent with applicable laws that are designed to guard our systems and or users’ information, such as HTTPS, Access controls, systems hardening. Payment information is encrypted using military grade encryption and stored on a third party system.
However, it should be noted that the Services, as with most internet and mobile applications, are vulnerable to various security issues including, without limitation, various eavesdropping, electronic trespassing, sniffing, spamming, nuking, hacking, spoofing, “imposturing”, breaking passwords, harassment, fraud, forgery and system contamination including without limitation use of viruses, worms and Trojan horses causing unauthorized, damaging harmful access and/or retrieval of information and data on your computer, mobile phone or users’ information and data on our servers and other forms of activities that may even be considered unlawful, and hence should be considered unsecured.
Information and data may also not reach their destination or reach an erroneous address or recipient. In the event of a breach of confidentiality or security of your personal information, we will reasonably attempt to notify you as necessary so you can take appropriate protective steps.
We may notify you under such circumstances using your most current email address on record.
Your Information and Rights:
You can request access to your personal information, or correct or update out-of-date or inaccurate personal information we hold about you.
You can most easily do this by visiting our Site, where you have the ability to access and update a broad range of information about your Account, including your contact information, your payment information, and various related information about your Account.
You must be signed in to access your Account through the Site.
You may also request that we delete personal information that we hold about you. To make requests, please contact our Chief Security Officer at
https://www.bubbl.ai/contactUs.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. Please note however, that a request to delete personal information may affect our ability to actually provide the Services.
Keeping your Information:
We will keep your information for as long as you manage your Account, or as long as is needed to be able to provide the Services to you, or (in the case of any contact you may have with our support team) for as long as is necessary to provide support-related reporting and trend analysis only.
If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, for our billing or records purposes or to enforce our Terms of Use, we may also keep some information as required, even after you have closed your Account or it is no longer needed to provide the Services. We take reasonable measures to destroy or de-identify personal information in a secure manner when it is no longer required.
[Amit – to confirm.]Customers in the EU:
The personal information that we collect may be considered Personal Data under the General Data Protection Regulation. We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy and no transfer of Customer Information will take place to an organization or a country unless there are adequate controls in place including the security of Customer Information and other personal information.
[Amit – if you will receive information of EU citizens, we recommend also consulting a GDPR compliance expert. when it comes to the receipt and processing of information of EU citizens. We can recommend and make a connection for you if you wish]Children’s Privacy:
We do not knowingly collect personal information from anyone under the age of 18 or knowingly allow such persons to register for the Services without parental or legal guardian consent. If it is believed that we might have any information from or about a child under 18, please contact us at
https://www.bubbl.ai/contactUs, and we will delete that information as quickly as possible.
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. We will post the updated Policy anytime it changes and will let you know via email any time we update it in a material way.
Contact Us:
If there are any questions about this Privacy Policy or the information that we collect, please contact us at
https://www.bubbl.ai/contactUs.
[Amit – does any third party process any information?]